Internet not working

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Level 1a
Internet not working, have had a technician over and said there is nothing wrong with the nbn
1 REPLY 1
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Moderator

Hi @Nicolekowald,

 

For customers experiencing any issues with their NBN service, we recommend the best thing to do first is check if there's an outage on the NBN network.

 

We have created this article that can guide you on How to Check for NBN Network Outage

If there are no known outages in your area, customers can proceed with the troubleshooting steps indicated on this link : https://www.tpg.com.au/support/nbn/problems_connect_internet_nbn

 

In your case, an NBN technician went out and fixed the issue.