Internet not working

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Level 1b
User ID 15075
Lights on. What's going on. Can't even talk to a person. This is ridiculous.
2 REPLIES 2
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Moderator

Hi @Nikki1 


Thanks for your query!


Let me have a look for you, and I will get back to you ASAP.


There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download


Regards,
David_M

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Moderator

Hi @Nikki1 

 

We can see your NBN-FTTP 50/20 service is working normal on port UNI-D 2 and authenticated.

It should be working as normal now.

 

Thankyou,

David_M