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Hi @abbart,
No outage reported in the area, we ran an initial test to the service it shows no line fault that could affect the connection. However we noticed that the modem is unable to connect to the internet. Send us your best contact number and preferred time, we will arrange our Technical Team for real-time test and investigation.
How to send a PM?
Regards,
Does anyone know if there is an outage on fttn in Townsville