Hi @Piyushtomar9 ,
Our supplied NBN modem/routers are not locked you may use it on a different ISP to connect with their internet, however, the VoIP feature will only work on the TPG network as its firmware is modified to work only with our service.
Let us know should you require further assistance.
I have the TP Link AC1200 router that I am currently using for my NBN connection. I am moving my house and it doesn’t have an NBN. Wanted to know if this router is unlocked and that I can use it for the new LBNCo connection?