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Missing NBN network connection device

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Level 1

Hi, I am a new customer. I received my modem today but there was no NBN network connection device included in the delivery. Should this have been in the package?

2 REPLIES 2
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Moderator

Hi,

May I have your username/CID so I can check on our system.

Regards,

Sajal

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Moderator

Hi @gazzacampbell ,

Sorry for inconvenience, we will arrange someone to assist you regarding missing NCD.

Regards,

Sajal