Get online support
Could someones help me to upgrade my modem firmware please?
Product type: HG659
Device ID: 00E0FC-J3N8W17821908953
Hardware version: VER.B
Software version: V100R001C216B112
Thank you for your help.
Hi @sendtovo , please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help with your concern.
To send a PM, please refer to this link: How do I private message (PM) in the community