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Modem drops connection

ymail
Level 2

Found there is issue while enable DoS Protection together with Flood attack Filtering set to Low on ICMP, UDP, TCP.
The WAN connection would drops or cause device unstable, The issue is more likely to happen while downloading files + streaming. 
And I would had to reset the device to fix the WAN connection dropping issue.

Can you please advice if there is a updated FIRMWARE to fix the issue?

Thank you.

Model Number:

Archer VR1600v v2.0 00000000

Problem Category:

Performance of the device

Hardware Version:

V2

Firmware Version:

0.1.0 0.9.1 v5006.0 Build 220518 Rel.32480n

1 REPLY 1
Shane
Moderator

Hi @ymail,

 

Let us help check what is causing dropouts with the connection and get to the bottom of this. Could you send us a PM with your details to better understand the situation?

 

How to send a PM? 

 

Regards,

 

Found there is issue while enable DoS Protection together with Flood attack Filtering set to Low on ICMP, UDP, TCP.
The WAN connection would drops or cause device unstable, The issue is more likely to happen while downloading files + streaming. 
And I would had to reset the device to fix the WAN connection dropping issue.

Can you please advice if there is a updated FIRMWARE to fix the issue?

Thank you.

Model Number:

Archer VR1600v v2.0 00000000

Problem Category:

Performance of the device

Hardware Version:

V2

Firmware Version:

0.1.0 0.9.1 v5006.0 Build 220518 Rel.32480n