Modem replacement

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Level 1a

Hi, I'm trying to replace a Huawei 659 modem as it is becoming unreliable with same new modem (randomly loses Internet, drops wifi). Standard default username/password to modem is not accepted. Have factory reset it to no avail. I need to re-install the old modem to keep going.  Any ideas please?

 

Bernd

1 REPLY 1
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Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter