Modem short circuited

[lisaphammy1]

Hi TPG,
My modem cable lost power today. (short circuited) Are you able to send me a replacement one?

[Anonymous]

Hi @lisaphammy1 ,

Welcome to the community!

I would love to help process a replacement to the modem/router to check the status of the modem warranty, please drop me a private message with your account details (Username/Customer ID together with the confirmed shipping address).

How do I private message (PM) in the community 

Regards,

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@lisaphammy1 wrote:
Hi TPG,
My modem cable lost power today. (short circuited) Are you able to send me a replacement one?

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