Modem short circuited

lisaphammy1
Level 2
Hi TPG,
My modem cable lost power today. (short circuited) Are you able to send me a replacement one?
1 REPLY 1
Shane
Moderator

Hi @lisaphammy1 ,

 

Welcome to the community!

 

I would love to help process a replacement to the modem/router to check the status of the modem warranty, please drop me a private message with your account details (Username/Customer ID together with the confirmed shipping address).

 

How do I private message (PM) in the community 

 

Regards,

 


@lisaphammy1 wrote:
Hi TPG,
My modem cable lost power today. (short circuited) Are you able to send me a replacement one?