Get online support
Hi @lisaphammy1 ,
Welcome to the community!
I would love to help process a replacement to the modem/router to check the status of the modem warranty, please drop me a private message with your account details (Username/Customer ID together with the confirmed shipping address).
How do I private message (PM) in the community
@lisaphammy1 wrote:Hi TPG,My modem cable lost power today. (short circuited) Are you able to send me a replacement one?