Modem

[djohns04]

Modem not connected to 5g. SN number and password failed to work. Fix this or send a new modem

[David_M]

Hi @djohns04 

Thanks for your enquiry!

Wireless interference can cause various issues with your WiFi network. If all of your devices connected to via WiFi are affected, then you may need to change some wireless settings. We've created an article that will guide you on How to improve your home network.

https://community.tpg.com.au/t5/Broadband-Internet/How-to-Connect-to-Your-Wi-Fi-network/m-p/24331#M9...

Regards,

David_M