Modem

[Gabby7416]

Can I install my modem for my internet myself

[David_M]

Hi @Gabby7416 

Thanks for your query!

Let me have a look for you, and I will get back to you ASAP.

There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download

Regards,
David_M

[David_M]

Hi @Gabby7416 

Your NBN-FTTN 50/20 install is continuing.

https://www.tpg.com.au/support/trackmyorder

You may check the setup guide that we've created for NBN-FTTN here.

https://community.tpg.com.au/t5/Broadband-Internet/Fibre-to-the-Node-Building-NBN-FTTN-FTTB-Setup-Gu...

You can plug your modem into your modem phone socket straight away, and if the install gets done remotely it will just start working when ready.

Regards,
David_M