Modem

[Chunghyun1004]

I have been with TPG for a long time more 6 year. and my modem seems to be having issues due to how old the model is.
Is there any chance to upgrade or get a new modem?

[Riezl]

Hi @Chunghyun1004 ,please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.

To send a PM, please refer to this link: How do I private message (PM) in the community 

[Chunghyun1004]

Internet speed test
 gungahlin ACT 2912
Too slow wifi , old modem