Modem

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Level 1
Can I install my modem for my internet myself
2 REPLIES 2
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Moderator

Hi @Gabby7416 


Thanks for your query!


Let me have a look for you, and I will get back to you ASAP.


There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download


Regards,
David_M

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Moderator

Hi @Gabby7416 

 

Your NBN-FTTN 50/20 install is continuing.

https://www.tpg.com.au/support/trackmyorder

 

You may check the setup guide that we've created for NBN-FTTN here.

https://community.tpg.com.au/t5/Broadband-Internet/Fibre-to-the-Node-Building-NBN-FTTN-FTTB-Setup-Gu...

 

You can plug your modem into your modem phone socket straight away, and if the install gets done remotely it will just start working when ready.

 

Regards,
David_M