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Modem

Chunghyun1004
Level 3
Level 3
‎20-10-2020 08:02 PM
I have been with TPG for a long time more 6 year. and my modem seems to be having issues due to how old the model is.
Is there any chance to upgrade or get a new modem?
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2 REPLIES 2
Anonymous
Not applicable
‎21-10-2020 08:31 AM

Hi @Chunghyun1004 ,please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.

 

To send a PM, please refer to this link: How do I private message (PM) in the community 

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Chunghyun1004
Level 3
Level 3
‎22-10-2020 03:32 PM

Internet speed test
 gungahlin ACT 2912
Too slow wifi , old modem

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