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Modem

Linawei1975
Level 2
Level 2
‎12-04-2021 09:10 PM
Hi
I think I missed delivery today, is it going to delivery again tomorrow? And I forgot to change my phone number, so if I change it today is it going to be updated immediately? Also I didn’t receive my barcode or the notifications about my delivery.
Can anyone please help me with this? Thank you.
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Riezl
Moderator Moderator
Moderator
‎13-04-2021 08:54 AM

Hi @Linawei1975, if the modem delivery has been missed, the modem will be held at your local post office and you will need to pick up the modem.

 

Please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and look into this.

 

To send a PM, please refer to this link: How do I private message (PM) in the community 

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