Moving House

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Level 1b

Hi,

I spoke to a lady at TPG on Thursday and told her that I would be moving last Friday 17th July. We moved from 30 Treeline Circuit, Upper Coomera, 4209, Q'ld to 6199 Bolsena Circuit, Hope Island, 4212, Q'ld. 

 

She told me that it would be switched over straight away and just to take our modem over. We plugged the modem in on Friday, but we still don't have internet at our new house.

 

What do we need to do?

 

Thank you,

 

Louisa Ogden

1 REPLY 1
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Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter