TPG Community

Get online support

My replacement AC1600 modem is playing up after reset. Internet and voip not working.

Highlighted
Level 1

My new replacement modem AC1600 is playing up after reset. Displaying “Your newly installed broadband equipment is waiting to be automatically configured”.

 

i find several instances posted in the community. I followed up as per the instructions provided and waited several times for it to self configured after factory reset. Unfortunately the error remained unresolved. May require TPG tech interventions please. 

2 REPLIES 2
Highlighted
Moderator

Hi @azazphmh ,

Could you pls private message me with your Customer ID/Username , Address and Contact details so I can assist you,

Regards,

Sajal

Highlighted
Moderator

Hi @azazphmh ,

Nice talking to you, Now I can see your your Internet service is up and working. If you still have any Issue, pls Private Message me,

Regards,

Sajal