NBN Black Box Missing

[renatasimeona19]

We have just moved into a new premises and the black NBN Box is not there. How do I order/ request a box?

[Anonymous]

Hey, renatasimeona19. 

We will raise this to our NBN provisioning team to escalate to NBNCo for new NBN box. Shoot us a PM with your account details (Username/Customer ID together with the address on file) also include your best contact number and preferred time.

How to send a PM? - https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093.

Regards,