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NBN Connection Box Missing

julzjov1982
Level 2
Hi,
I have moved into a new house and received my TPG modem and have found that there is no NBN Connection Box internally within the house.
How do I get a replacement NBN connection box

Thank you
1 REPLY 1
Shane
Moderator

Hi @julzjov1982 ,

 

Welcome to the community!

 

Missing NBN box needs to be raised to our NBN provisioning team so we can coordinate this with NBNCo. Send me your account details (Username/Customer ID together with the address on file).

 

How do I private message (PM) in the community 

 

Regards,

 


@julzjov1982 wrote:
Hi,
I have moved into a new house and received my TPG modem and have found that there is no NBN Connection Box internally within the house.
How do I get a replacement NBN connection box

Thank you