NBN Connection Device

Level 1
I have an appointment to get the internet connected next Monday, but don’t have a NBN Connection Device.
Does the NBN installer supply that on the day??

Hi @rhondahenderson,


Welcome to the community!


We did an article that you may find helpful,  this will guide you on how to track your NBN service installation. How to track your TPG service installation


Once the NBN service installation is complete you may proceed on setting up the equipment or the modem/router. You may check this guide.


New Connection Setup Help

In this particular case, we've seen that the NBN installation has been completed and the service is connected to our network. 

Should you need further assistance, feel free to search community for help or chat with us at https://www.tpg.com.au/support/contact/  and we'd be glad to assist you.