NBN Device Clicking

Wintrinh
Level 2
Hi there TPG

My MBN Device has been clicking since the storm this afternoon. I spent over 2 hours trying to call the TPG help line and was cut off at 10 pm.

Can someone please help me.

I am not getting a dial tone from the teleport socket.
1 REPLY 1
Shane
Moderator

Hey, Wintrinh

Welcome to the community! We are sad to learn that the NBN box is not working after the storm. We'd love to help get to the bottom of this, to better understand the situation. Send us a Private Message with your account details (Username/Customer ID together with the address on file).

How do I private message (PM) in the community

 

Regards,

 

 

Hi there TPG

My MBN Device has been clicking since the storm this afternoon. I spent over 2 hours trying to call the TPG help line and was cut off at 10 pm.

Can someone please help me.

I am not getting a dial tone from the teleport socket.