NBN WiFi query

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Level 2

Hello,
We have finally received the new modem so that we can connect to the new NBN WiFi soon.
I have followed the instructions to connect but receive attached message..can you please advise when this will be connected and if there is something I need to do or have done wrong?

Many thanks!

Maja Modin (510*****4)
04*******

1 ACCEPTED SOLUTION

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Moderator

Hi @Majamo 

 

  Congratulations, you are now connected to  Fast- TPG NBN, 

You followed the instruction very well, 

Network ownership: NBN
Router: 20**************
IP: 14.**********
CallerID: AVC*************
Connected at: 2020-05-05 13:51:14
Connected for: 4s 

 

Thanks 

Rajen 

View solution in original post

3 REPLIES 3
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Moderator

HI @Majamo 

 

 

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Rajen

 

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Moderator

Hi @Majamo 

 

   Looking at your account now 

Thanks

Highlighted
Moderator

Hi @Majamo 

 

  Congratulations, you are now connected to  Fast- TPG NBN, 

You followed the instruction very well, 

Network ownership: NBN
Router: 20**************
IP: 14.**********
CallerID: AVC*************
Connected at: 2020-05-05 13:51:14
Connected for: 4s 

 

Thanks 

Rajen 

View solution in original post