NBN connection box

[yiannis34]

Hi there,

I just moved to a new house and I setup a new internet connection with tpg. I received a message showing me a video on how to setup and it shows to connect the modem so the nbn connection box. I received the modem but not the nbn box. Is it coming should I wait? Because since the modem arrived I haven’t heard from TPG

[sajalm]

Hi @yiannis34 ,

Welcome to community , I will foward this issue to our relevant team, they will contact you.

You can also check your installation progress through my tpg apps.

Regards,

Sajal