NBN connection box

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Level 1
Hi there,

I just moved to a new house and I setup a new internet connection with tpg. I received a message showing me a video on how to setup and it shows to connect the modem so the nbn connection box. I received the modem but not the nbn box. Is it coming should I wait? Because since the modem arrived I haven’t heard from TPG
1 REPLY 1
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Moderator

Hi @yiannis34 ,

Welcome to community , I will foward this issue to our relevant team, they will contact you.

You can also check your installation progress through my tpg apps.

 

Regards,

Sajal