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NBN won’t connect to smart tv

sarahhangan
Level 2
My nbn won’t connect to my hisense smart tv. Has anyone had troubles with this?
1 REPLY 1
Jhoey
Moderator

Hi @sarahhangan,

 

Welcome to TPG Community!

 

May we know what kind of error do you encounter when you're trying to connect your TV?

 

If you are trying to connect your Smart TV via WiFi, the encryption code should be the WiFi password of your modem.

 

Regards,​​​​​​​