Nbn modem

6819949
Level 2
Just a question.
Our TPG modem that was installed with our nbn was not allowing us to use wifi, we tried entering the password, but it always states password is wrong. Also all of LAN ports are not working.
1 REPLY 1
Angeli
Moderator

Hi @6819949

 

We'd like to conduct a testing on your TPG modem to determine if it requires a replacement. Send us a PM with your TPG customer ID or username and we'll take it from there. 


How do I private message (PM) in the community

 

Regards, 

Angeli