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New Modem

rakibuzzaman83
Level 2
Level 2
‎06-10-2020 12:24 PM

Last night we have a burglary at home and the thief took the modem. We need a replacement one. Is this something I can buy from the market and set up myself? Or, how quickly you can send me a replacement one and how much is the cost.

I want to PM my account detail. Please assist ASAP.

 

Regards

Shakil 

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chicaneau
Level 4
Level 4
‎07-10-2020 07:08 AM

sorry to hear @rakibuzzaman83 , i suggest you call up TPG support and discuss with them for a quicker response.

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Anonymous
Not applicable
‎07-10-2020 09:43 AM

Hi @rakibuzzaman83  , we are sorry to know about what happened and we hope that everyone is safe.

 

Please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.

 

To send a PM, please refer to this link: How do I private message (PM) in the community 

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