New modem order

[boniikaustralia]

Hi there,

I'd like to order a new modem as the old one is totally broken and the power is not turning on at all.

How do we place an order for the new modem?

Thanks in advance.

[Riezl]

Hi @boniikaustralia , please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and assist with your concern.

To send a PM, please refer to this link: How do I private message (PM) in the community