New modem

[Billyboy]

I've been using the supplied Archer vr1600v for a couple of years now and I am having ridiculous problems with wifi streaming of certain sports sites. Is there an opportunity to get an upgraded or replacement modem. Or is it possibly an firmware upgrade that's needed.

[Shane]

Hi @Billyboy ,

Thanks for raising this to us, we're sad to know that you're having issues with the Wireless connection of the modem. We did an article that you may find helpful, this will guide on how to improve the Wireless network at home.

• Easy Steps to Improve Wi-Fi Connection In Your Home 
• Wireless Channel on your modem - what is it and why should I change it? 

Let us know how it will go.

Cheers!

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@Billyboy wrote:

I've been using the supplied Archer vr1600v for a couple of years now and I am having ridiculous problems with wifi streaming of certain sports sites. Is there an opportunity to get an upgraded or replacement modem. Or is it possibly an firmware upgrade that's needed.

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