TPG Community

Get online support

No NCD delivered with Modem + How do I install...we have no phone ports!

Highlighted
Level 1a

Hi,

I've recently joined and have received both the modem in teh post, as well as a video via SMS showing how to install the equipment.

 

I didn't get an NCD, but more importantly (and something which I emphasised on the outset of ordering the service) is that my house currently has no phone ports.

 

How would I be able to set up my equipment...is there an alternate way? Or will a technician need to visit to set up a phone port for our house?

 

Kind regards,

Rey

1 REPLY 1
Highlighted
Moderator

Hi there             


 Welcome to the community,

 

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you Smiley Happy

 

 

kind regards