Welcome to the community, @jakeoconnor.
I'd love help raise this with our NBN provisioning team, please send me a private message with your account details (Username/Customer ID together with the address on file) also include your best contact number and preferred time.
How do I private message (PM) in the community
Regards,
Hi Team,
Just recieved a text saying my NBN service is awaiting activation and that i'm required to connect my NBN modem.
My moden is connected by didnt recieve a NDC with the package.
Could you please provide an update and an ETA on next steps!?
Thank you
