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No wifi on laptop only on iPhones

cossie74
Level 2
Used to be able to get wifi on hp laptop and PS4 but can only get it on iPhones . Have tried unplugging and the aeroplane mode is off . Please help
1 REPLY 1
orbistat
Level 8

Hi @cossie74 Depending on the age of the laptop it might only support an older spec of the 802.11 protocols, can you supply the model of the laptop and the modem/router you’re using, have you tried deleting the connections and rebooting all devices then reconnecting?