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Ongoing internet dropouts & last minute channge in NBNco maintainance date!!

Level 2
I've been having intermittent internet issues for weeks and it's so frustrating especially when I'm working from home and home schooling four kids.
I also received a text dated 5.10.21 advising of maintenance work in our street on 13.10.21. I changed the dates of my meetings to 12.10.21 to accommodate for this. Now TPG sent a text this morning the scheduled maintenance is changed to tomorrow 12.10.21. WTF!!! I'm so pissed 🤬🤬🤬. I'm at my wits end with TPG. Anyone recommend a decent provider?? We switched from Telstra and now I'm thinking it was better the devil we used to know🤦‍♀️🤦‍♀️

Hi @Savz , we are sorry to know that you are having issues with the service and for the inconvenience this is causing you.


Please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.


To send a PM, please refer to this link: How do I private message (PM) in the community