Online light flashing and no internet

[Daynanh99]

Over the past 2 weeks or so our internet has dropped (connected no internet and the modem online light is flashing) in the morning and wont come back on until the afternoon, we thought it might be outages so havent cared too much but its happening almost every day monday to friday.

We have tried resetting, we have tried unplugging all cords for 10 minutes, nothing seems to fix it until it decides it wants to work again.

[Shane]

Hey, @Daynanh99 

Let us help check what causing issues with the service and get to the bottom of this. Could you flick me a message to better understand the situation?

How to send a PM?

Regards,

Over the past 2 weeks or so our internet has dropped (connected no internet and the modem online light is flashing) in the morning and wont come back on until the afternoon, we thought it might be outages so havent cared too much but its happening almost every day monday to friday.

We have tried resetting, we have tried unplugging all cords for 10 minutes, nothing seems to fix it until it decides it wants to work again.