Orange Light UNI-D1 and blinking green light optical

[Jaclyn]

It was working all well and suddenly we can’t connect to the internet at all. So we went to check our router and it seems like the grey box has a blinking optical in green light and uni-d-1 is in orange light. We’ve been resetting it for couple of times. What can I do?

[BryanR]

Hi@Jaclyn ,

Could you please send me a PM (private message) with your CID (customer identication number) or UN (Username) or your mobile phone number.

So we can look at this service for you.

To learn how to send a private message, click here.  

Regards

Bryan