TPG Community

Get online support

Problem with red light on NBN box

Highlighted
Level 1b
I have no internet service. The optical light is flashing red . I have tried turning it off and resetting the system but it didn't work. It needs more technical knowledge than I have. Can you provide some technical support on this issue.
1 REPLY 1
Highlighted
Moderator

Hello from TPG,
Thank you for contacting us, for verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information:
Username
Full Name
Full Address
D.O.B.
I will reply ASAP on receipt of the above.
Regards
PeterW
My TPG app for IOS and Android - https://www.tpg.com.au/download