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Purchasing a new router

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Level 1c

I’ve just signed up to the new nbn hfc with home phone, the router you guys give is not powerful enough for me and wanting to purchase a better one, I’ve been reading that if I do the home phone wont work, is this correct? Do I have to keep your modem to keep the voip service?

1 REPLY 1
Moderator

Hi @Adrian85

 

Welcome to the Community!

 

The home phone service will only work with TPG-supplied modems since the VOIP settings have been pre-configured from our warehouse.

 

Regards,