Replace Modem

nlorenzon
Level 2

Hi, I have an old Huawei modem that's starting to play up and I want to upgrade it to your current modem offered on your website, can you please let me know how I go about this? Thanks

1 REPLY 1
Shane
Moderator

Hi,

Welcome to the community!

I'd love to help arrange our Account Specialists Team to contact you to provide details on how to get a Brand New modem/router. Please send me a Private Message with your account details (Username/Customer ID together with the address on file) also include your best contact number and preferred time.

 

How do I private message (PM) in the community 

 

Regards,

 


@nlorenzon wrote:

Hi, I have an old Huawei modem that's starting to play up and I want to upgrade it to your current modem offered on your website, can you please let me know how I go about this? Thanks