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Returning modem as per TPG request

vm
Level 2
Level 2

Hi, 

I need to return a modem I received today. The courier didn't ring the door bell so I could not tell him that I had to reject the delivery as per TPG customer service advice. He left it on my door step. 

1 REPLY 1
Shane
Moderator

Hey, @vm

Could you send us a PM with your details (Username/Customer ID) also the reason why you wish to return the equipment so we can check this with our Team.

How to send a PM? 

 

Regards,

 

Hi, 

I need to return a modem I received today. The courier didn't ring the door bell so I could not tell him that I had to reject the delivery as per TPG customer service advice. He left it on my door step.