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Router LAN ports not working

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Level 1a


The wired LAN ports on my Huawei HG659 router are not working, neither is VOIP (light is out). WiFi seems to be working OK. The wired ports had been working intermittently for a week or so, but now seem to be completely dead. I have tried changing cables, rebooting router and factory reset of router. Still dead. Any suggestions?

1 REPLY 1
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Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter