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Hi carlos84a21,
You may return the modem directly at this address 65 Waterloo Road North Ryde, NSW 2113. We can request an E-connote to return the device, please send us a Private Message with your account details (Username/Customer ID together with the address on file) also include your preferred e-mail address.
How do I private message (PM) in the community
Regards,
Is was wondering where do you sent the modem back to if TPG ask you to and do you have to pay for postage?