Slow internet

Chivers11
Level 3
Good evening
Until yesterday my wifi has slowed down and I am unable to access anything on my iPhone or iPad. Also unable to stream Stan as it says no internet connection and Kayo says media playback troubles. I have turn and reboot modem, turn power off, reset my smart tv etc. I was able to stream these until yesterday.
Grateful for your assistance please.
Regards Christine
1 REPLY 1
Shane
Moderator

Hi @Chivers11,

 

We're glad to know that the internet is now working. In the event that you will experience another speed issues with the devices connected via Wi-Fi.

 

You may check the article below, this will help you improve the wireless connection at home.

 

• Troubleshooting a Slow Internet Connection

• Easy Steps to Improve Wi-Fi Connection In Your Home

• Wireless Channel on your modem - what is it and why should I change it

 

Regards,

 

 

Good evening
Until yesterday my wifi has slowed down and I am unable to access anything on my iPhone or iPad. Also unable to stream Stan as it says no internet connection and Kayo says media playback troubles. I have turn and reboot modem, turn power off, reset my smart tv etc. I was able to stream these until yesterday.
Grateful for your assistance please.
Regards Christine