Hi @juneekhi81 ,
Welcome to the community!
We apologise if you feel that way, we'd like to take this opportunity to turn around your experience and get to the bottom of this. To better understanad the situation, shoot me a private message with your account details (Username/Customer ID together with the address on file).
How do I private message (PM) in the community
Regards,
@juneekhi81 wrote:
We have been waiting for technician visit for nearly 1 month. We have 3 confirmed appointed with NBN but the technician is not show up on the property every time. TPG call center respone (he is running late) . Did numerous complain to TPG help desk, Technical escalation & Engineer. But they are all hopeless. Even raise the issue with Management but no solution what so ever. No one is taking seriously we can't approch the NBN Co. directly only the service provider can. TPG is falling to retain their customer and destroy their reputation in market. Highly unsatisfied with their service. Don' t recomend anyone....
Pay extra and choose Tesltra or Optus........
