Get online support
Hi team.
Hoping to get the new Firmware update pushed for a FTTB connection.
Current firmware:
1.1.0 0.9.1 v5006.0 Build 180828 Rel.35294n
Getting some issues with Win10 machines which other users are saying are resolved with the new firmware.
username: damjanov
Hi @damjanov
Thanks for your query!
Let me have a look for you, and I will get back to you ASAP.
There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download
Regards,
David_M
Hi,
Depending on your Modem Hardware version, you may already have the latest firmware.
Hardware version: Archer VR1600v v1.0
NBN FTTN/FTTB/HFC/FTTC –
TP-Link VR1600: 0.1.0 0.9.1 v5006.0 Build 180828 Rel.56416n
TP-Link VR1600: 1.1.0 0.9.1 v5006.0 Build 180828 Rel.35294n
Hardware version: Archer VR1600v v1.1
NBN FTTN/FTTB/HFC/FTTC –
TP-Link VR1600: 0.1.0 0.9.1 v5006.0 Build 190228 Rel.72265n
TP-Link VR1600: 1.1.0 0.9.1 v5006.0 Build 190305 Rel.72906n
Thanks,