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Update for Huawei modem

amylu
Level 2

Hi, I believe there is an update for the Huawei modem. I would like the daylight saving patch to assist with parental control.

 

I'm also having issues with the modem home page being inaccessible. Phone support has been unable to help. 

3 REPLIES 3
Riezl
Moderator

Hi @amylu , please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and look into this.

 

To send a PM, please refer to this link: How do I private message (PM) in the community 

Riezl
Moderator

Hi @amylu, thanks for sending the details via PM. We have already sent a request for a firmware upgrade and we will let you know once an update is received. Thank you.

Riezl
Moderator

Hi @amylu, please be advised that the modem firmware has been updated. Let us know should you need further assistance. Cheers!