TPG Community

Get online support

Upstream lift on NBN box is flashing, no connection

SOLVED Go to solution
Highlighted
Level 2
I have been leaving this on all day on the hope it connects through. I have no internet connection. Power and Downstream lights are on, Upstream light is flashing and Online light is off.
1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Level 2
Note that I’ve Resolved the problem by replacing the cable from the nbn modem to the socket

View solution in original post

3 REPLIES 3
Highlighted
Level 2
Note that I’ve Resolved the problem by replacing the cable from the nbn modem to the socket

View solution in original post

Highlighted
Level 1
Same here.
No matter restart or took off the cable.
Highlighted
Moderator

Hi @zixilin87,

 

Welcome to TPG Community!

 

We have located an account using your community details, but we'd like to make sure that we got the right one.

 

Please PM us your TPG customer ID, username and complete address so we can pull up the account.

 

To send a PM, please refer to this link:

 

How do I private message (PM) in the community