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Using Archer D9 for FTTC connection

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Level 2

Hi,

 

Just got my NBN FTTC connection activated and connection is working on the TPG supplied Archer VR1600v. This doesn't provide the coverage or speed my D9 did, but I can't seem to get "connected" with the old router. Is this router compatible with FTTC? It has a WAN port.

 

The only difference I can see between the two is that the VR1600v has a VLAN ID option which I can't see on the Archer D9. Is this the problem?

 

Thanks for your help!

Rowan

3 REPLIES 3
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Moderator

Hi @Rowrow 

 

Thankyou for your enquiry!

 

We do not support Third Party Modems, but you can try and get details support from your manufacturer.

 

Generally, NBN services work on a VLAN2 setting.

 

It may be best to use your TPG modem, and u could turn off the TPG wireless and use your 3rd party modem as a wireless access point.

 

Regards,

David_M

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Level 2

Thanks, this information was helpful. I managed to contact TP-Link support about it and they sent me an unreleased firmware that allows VLAN settings. If anyone else runs into this issue, email TP-Link support (don't use the live chat as they weren't able to help).

 

regards,

Rowan

Highlighted
Moderator

Hi @Rowrow 

 

Glad we could help.

 

Regards,

David_M