Hi @marcogiuras,
Welcome to the community!
Thanks for raising this to us.
I would love to help raise this with our Mobile Team to check the reception of the Mobile service also to give you information about the portable Wi-Fi that compatible with the TPG SIM, to better understand the situation, please shoot me a private message with your account details (Username/Customer ID) together with the address on file also include your best contact number and preferred time.
How do I private message (PM) in the community
Regards,
I work at Liverpool hospital. My GP sends me my E-prescriptions to get them in the pharmacy which I cannot access because the internet access here at this hospital of TPG goes from awful to horrible. I need to improve it so I thought of a portable Wifi might increase the signal on my phone. Any suggestions?
