Who provides the nbn Box

[DanCastle]

Hello

Just wondering if this NBN Box is sent out by TPG or is it sent by someone else. or does a Tech have to come out and they provide it. As shown on the link below.

https://community.tpg.com.au/t5/Broadband-Internet/NBN-Hybrid-Fibre-Coaxial-NBN-HFC-Setup-Guide/td-p...

[Angeli]

Hi @DanCastle, 

Welcome to TPG Community!

We determine by service classification if an on-site visit is required or not for NBN activation. Do you have a pending NBN HFC installation? Kindly private message your TPG account username or customer ID to us, so we can assist you on checking your order status. 

How do I private message (PM) in the community

Regards, 

Angeli