Hi all,
My moden never had a VoIP light on but not long ago it was on and turned red.
I tried hard resetting my modem but now dont know my wifi password because it has changed and the internet light is now red as well as the VoIP light.
Does anyone have a solution to this?
Thank you
My moden never had a VoIP light on but not long ago it was on and turned red.
I tried hard resetting my modem but now dont know my wifi password because it has changed and the internet light is now red as well as the VoIP light.
Does anyone have a solution to this?
Thank you
Hi @Ben90to ,
Thanks for raising this to us. The Default Wi-FI password can be on the label found behind the modem/router.
I would love to help and get to the bottom of this, to better understand the situation. Shoot me a private message with your account details (Username/Customer ID together with the address on file).
How do I private message (PM) in the community
Regards,
@Ben90to wrote:
Hi all,
My moden never had a VoIP light on but not long ago it was on and turned red.
I tried hard resetting my modem but now dont know my wifi password because it has changed and the internet light is now red as well as the VoIP light.
Does anyone have a solution to this?
Thank you
Hi @Ben90to ,
Thanks for sending us your details, I've seen that you have been in contact with one of our Technicians and rescheduled another call for tomorrow for further testing. Let us know should you require further assistance.
Regards,
@Ben90to wrote:
Hi all,
My moden never had a VoIP light on but not long ago it was on and turned red.
I tried hard resetting my modem but now dont know my wifi password because it has changed and the internet light is now red as well as the VoIP light.
Does anyone have a solution to this?
Thank you